Retail Series: Workbook 4:Go the Extra Mile

Conduct Customer Follow-Up
Conduct Customer Follow-Up

Use Business Cards Artfully
Use Business Cards Artfully
Business Cards for Under $20

Follow the ?Rules? of Business Card Etiquette
Follow the ?Rules? of Business Card Etiquette

Maintain Key Information on Customers

Offer Personal Shopper Services
Offer Personal Shopper Services

After completing this course, students will know how to:

Maintain key information on customers Conduct customer follow-up Provide the customer with a personalized business card Schedule personal appointments with shoppers; select merchandise in advance

Prerequisites