Retail Series: Workbook 6:Building the Sale

Catalogue

Business & Professional Development

Sales & Marketing

Crisp

79 pages

Purchase Price

1-9 manuals: $55 per manual
10+ manuals: $49 per manual

Trainer Material: Instructor's Edition $60 each

Code: CP94-622

Series: Business & Professional Development

Format: A4

Duration: 1 day(s)

Format:		Qty:

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Outline

Suggest Additional Merchandise
Suggest Additional Merchandise

Keep Current on Advertising and Promotions
Keep Current on Advertising and Promotions

Create Special Promotions
Create Special Promotions

The Positive Side of Returns
The Positive Side of Returns

G.R.E.A.T. Telephone Sales Techniques

Take the Guesswork Out of Gift Giving
Take the Guesswork Out of Gift Giving

Keep ?Em Coming Back!
Keep ?Em Coming Back!

After completing this course, students will know how to:

Motivate the customer to return for future purchases Sell the customer additional or related merchandise Review current advertising and promotions Handle customer returns; transform them into new sales Initiate/create special promotions Convert phone calls into sales Encourage customers to open credit accounts and purchase gift certificates

Prerequisites