Why Partner for Performance?
Where Are You Now?
What Is a Performance Agreement?
Developing Performance Goals
Purpose of Goal Setting
Attitudes and Performance Agreements
The Performance Agreement
Key Job Responsibilities
Goals
Guidelines for Setting Goals
Establish a Measurement System
Corporate Goals Drive Performance
Agreement Goals
Ranking of Goals
Building Commitment
Commitment Equals Success
Steps to Create Job Commitment
The Performance Agreement Discussion
Potential Obstacles
Obstacles that Block Goal Achievement
Action Plan
Developing an Effective Action Plan
Completing the Performance Agreement
Form
| Preparing for the Performance Review
Establishing the Right Climate
What a Well-Planned Performance Review Can Do for You
What a Well-Planned Performance Review Can Do for Employees
The Effective Performance Reviewer
The Performance Review Form
Supervisor Preparation
Employee Self-Appraisal
Performance Review Pitfalls
Performance Rating
Supervisor Comments
Guidelines for Review Session
Completing the Performance Review Form
Effective Performance Reviews
Effective Performance Reviews Are Discussions, Not Lectures
Employee Comments
How to Get an Employee to Talk Freely
Questions That Facilitat
Open-Ended, Reflective, and Directive Questions
Discussing Unsatisfactory Performance
Supporting Employee Development
Closing the Performance Review Discussion
Following Through
A Performance Review Checklist for Supervisors
Putting It All Together: Skill Practice
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