Performance Management:

Are You Ready for Better Appraisals?
Objectives of Performance Appraisal
Meet Some Successes and Some Failures
Do You Put Off Performance Appraisals?
Benefits of a Well-Planned Appraisal
How Appraisals Help Employees

Setting the Stage
Establish the Right Climate
Are You Part of the Solution or Part of the Problem?
Help Employees Find Meaning in Their Jobs and Stay on Course
Case Studies

Preparing for More Effective Appraisals
What Is Meant by Goals and Standards?
Attitudes and Performance Appraisals
Leading a Performance Appraisal Discussion Can Be Compared to Baseball
Employee Preparation for the Appraisal
How to Get to First Base
Manager Preparation for the Appraisal
Pitfalls to Avoid
Elements of a Successful Appraisal
Develop an Action Plan
How Employee Performance Directs the Appraisal
Appraisal Discussion Models

Conducting the Appraisal
Beginning the Appraisal Discussion
Getting to Second Base
Discussing Unsatisfactory Performance
Getting an Employee to Talk Freely
Creating an Open Atmosphere
Appraisal Questions
Personal Development and Growth
The Importance of Attitude
Achieving Third Base
Closing the Appraisal Discussion

After completing this course, students will know how to:

To discuss principles of performance appraisals To give tips for conducting an appraisal To discuss management leadership skills

Prerequisites