Communication Skills for Leaders:

Keys to Effective Interpersonal Communication
The Significance of Believability
Verbal, Vocal, Visual Cues to Believability
Consistency = Believability
Making the Emotional Connection
Comparing the First Brain and the New Brain
Believing What We Like

Choosing Positive Communication Habits
Behavioral Skills for Interpersonal Effectiveness
Understanding Habitual Behaviors
Changing Your Habits
The Four Stages of Learning
The Four Stages of Speaking
Using Video Feedback to Change Personal Perceptions

Developing the Nine Behavioral Skills
Eye Communication
Posture and Movement
Gestures and Facial Expressions
Dress and Appearance
Voice and Vocal Variety
Language, Nonwords, and Pauses
Listener Involvement
Humor
The Natural Self

After completing this course, you will know how to:

Understand the importance of interpersonal communication skills to becoming a leader Convey believability by ensuring the verbal, vocal, and visual elements of their communications deliver a consistent message Replace negative or neutral habits with those that will improve their interpersonal effectiveness Develop and practice the nine behavioral skills of effective interpersonal communication Master the six skills of leadership

Prerequisites