Influence: The Formula for Success:

Influence?Getting What You Want
What Influences You?
A New Definition of Influence
Dovetailing?Your Win-Win Strategy
Creating a Personal Influence Action Plan

Influencing in an Age of Change
Meeting the Challenge of an Age of Change
Old Hierarchical Structures
New Influence Structures
Getting Ahead in the Age of Change

How to Influence Anybody
The Formula for Success
Like Likes Like

The Art of Listening: The Underrated ?Power Tool?
Why Listening Is so Difficult
Listening to Influence
Block-Busting Questions
Comparators: Precision Questions
Universals

Refined Listening
Fine-Tuning Your Radar
The Six Rs
Tuning in to What?s Unspoken

The Magic of Rapport
Setting the Stage for Greater Influence
Leading the Way

After completing this course, students will know how to:

Explain how to recognize and use influence styles Explain the place of influence in today?s organizations Show how to overcome resistance

Prerequisites