Managing Outsourced Projects as an IT Vendor:

Understanding the Fundamentals of Outsourcing
Examine the Basics of Outsourcing
Examine the Models of Outsourcing
Examine the Outsourcing Life Cycle

Examining Negotiations and Contract Management
Identify the Steps in Vendor Qualification and Selection
Examine the Pricing Models
Implement Contracting

Managing Transition and People
Examine Transition Management
Examine People Management

Managing Outsourced Operations
Implement Project Management Practices in Outsourcing
Implement Configuration, Risk, and Change Management
Examine Issue Management

Examining Client Relationships and Program Governance
Implement Client Relationship Management
Examine Program Governance

Managing Finances and Project Closure
Examine the Financial Management of Outsourced Projects
Explore Knowledge Transition and Management During Project Closure

After completing this course, students will know how to:

Examine the fundamentals of outsourcing.
Discuss vendor selection, pricing models, and the contracting process.
Describe the importance of work transition and people management.
Examine how to manage an outsourced operation.
Describe client relationship management and program governance.
Describe best practices for the financial management of outsourced projects and project closure.

Prerequisites

Project Management for Technical Teams, Basics of Effective Communication
(Second Edition) or equivalent experience.