Convergence+:2006 Objectives

Convergence Fundamentals
Basic Telephone and Internet Access Concepts
The Convergence Revolution

Examining Voice Telephony System Fundamentals
Characteristics of Telephone Systems
Traffic Engineering
Number Considerations and Dialing Components
Endpoint Devices

Planning a Converged Network
Quality of Service Approaches in a Converged Network
Converged Networking Technologies
Design Security for a Converged Network
Conversion and Compression Methods

Identifying Applications in a Converged Network
Convergence Communication Applications
Explore Contact Center Components Identifying Hardware and Architecture in a Converged
Network

Network
The Open Systems Interconnection Reference Model
Recognize Network Models
Examine General Network Components
Examine Convergence-Specific Network Components

Managing a Converged Network
Identify Administrative Tasks and Procedures
Symptoms and Problems
Troubleshoot Problems
Analyze Network Performance
Examine Network Performance Monitoring Tools

Map of Course Content to CompTIA® Convergence+® 2006 Exam Objectives

CompTIA® Convergence+® Acronyms

After completing this course, students will know how to:

describe the fundamentals of convergent networking.
identify voice telephony systems.
describe how to plan for a converged network.
identify applications used on a converged network.

Prerequisites

It is recommended that the student is CompTIA Network+ certified and has 18 to
24 months of work experience in areas that include data networking, VoIP, and
other convergence related technologies: Network+: CompTIA® Network+® (2009
Objectives)