Achieving Supervisory Excellence:

Establish High-Performance Goals
The High-Performance Formula
Team Goals and Planning
Employee Goals and Planning

Persuade Positively
Influence Positively
Build Trust and Rapport
Listen Effectively

Solve Problems Proactively
Performance Problems
Conflict Problems

Supervise with Flexibility
Situational Supervising

Lead a High-Energy Work Environment
Praise, Recognition, and Celebration
Energizing Your Team

After completing this course, students will know how to:

Establish high-performance goals and plans Persuade others in a positive manner Solve problems proactively Supervise with flexibility Lead a high-performance work environment

Prerequisites

None