Organizational Learning:

Introduction to organizational learning
Organizational learning overview
Knowledge assessment

Knowledge transfer
Knowledge transfer process
Transfer reluctance
Knowledge transfer technology

Knowledge management systems
Knowledge Management system selection
System management

System deployment
Pilot projects
Knowledge management leadership

After completing this course, students will know how to:

Identify the fundamental principles of organizational learning and create an assessment team to assess knowledge.
Encourage employees to transfer knowledge, identify and address knowledge transfer reluctance, identify the available technologies for knowledge transfer, and understand the challenges to successful knowledge transfer.
Select a knowledge management (KM) system and monitor its elements.
Develop a pilot project and identify KM leader qualifications and characteristics.

Prerequisites

None