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Catalogue Business & Professional DevelopmentHuman Resources
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Working Together:Succeeding in a Multicultural Organization |
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Crisp
131 pages
Purchase Price
1-9 manuals: $55 per manual
10+ manuals: $49 per manual
Trainer Material: Instructor's Edition $60 each
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Code: CP94-596
Series: Business & Professional Development
Format: A4
Duration: 1 day(s)
Download Data Files
Printer friendly version of this outline
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Outline
Manage Your Mind
Which Side Is Up?
What Makes People Different?
Who Influences You?
Is It One or Many?
Prejudging Others?Everybody Does It
The Good vs. the Bad
Turning Fear into Curiosity
Review
Manage Your Words
Name-Calling
Use Humor Appropriately
The ?Ouch!? Technique
How to Bridge the Language Barrier
When Common Sense Isn?t Common
How Words Work
Cultural Double Binds
Culture and Politics Add Value to the Workplace
Review
| Manage the Unspoken
Gestures and Body Language
Marking Time
Making Space
Touching Moments
Match Your Partner?s Unspoken Behavior
Talk Sense
Sexual Orientation
Americans with Disabilities
Beauty in the Workplace
Taking Action
Two Sides of Diversity
Culture?Living, Growing, Changing
How to Deal with the Prevailing Culture
Part 5: Diversity and Globalization
What Is Globalization?
Managing Your Words
People on the Move
Managing Your Actions in the Face of Global Stress
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After completing this course, you will know how to:
- Help you explore your thoughts, feelings, and attitudes about people different
from yourself
Explain techniques for improving how you communicate and use language in a
diverse setting
Increase your awareness of how you behave and interact with diverse colleagues
and customers
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Prerequisites
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