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Technology
International Computer Drivers License (ICDL)
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This library includes training courses mapping to the ECDL certification exams (Word processing, Internet, email, spreadsheets, databases, and more). |
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This library includes desktop operating systems and general office applications training (Microsoft Office, Windows, Lotus Smart Suite, and more). |
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The Design and Media library includes graphic art, design and media training from Adobe, Macromedia, Corel, Lotus, Quark, and Microsoft (Photoshop, Illustrator, PageMaker, Quark, InDesign and more). |
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This library explains the function and associated processes of each IT Infrastructure Library, for providing cost-justified, customer-centric, business-driven IT services. This certification training program, accredited by CSME, prepares students for the v3.0 certification to the ITIL Version 3 Foundation Certificate in IT Service Management. |
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This library includes web application, scripts, and relational database courses (Java, Oracle, VB, Microsoft SQL Server, ASP, COBOL, HTML, XML and more). |
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This library includes dominant server and operating systems courses including Microsoft®, Novell, Linux, Unix, and mainframe technologies (MCSA, MCSE, CNE, A+, i-Net+, Network+, Server+, LINUX and more) |
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This library includes IT courses mapping to the CISSP certification, CompTIA´s Security+ and Security Certified Professional's (SCP) certification (Security+, Network Security Fundamentals, and more). |
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The Cisco Training Library includes critical skills and certification objectives for Cisco's Associate and Professional level certifications (CCNA, CCNP, CCDA, CCDP, CCSP, and CCVP). |
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Cisco Advanced Technology
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This library includes advanced networking technologies such as: Call Manager, IOS, IPT, IPv6, MSCV, MPLS, Optical Networking, Routing, Security, Service Provider, Storage Networking, and Wireless. |
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This library includes communication technologies and design network courses (TCP/IP, ATM, VoIP, Wireless and more). |
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TRA Communication Technologies
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This library offers telecommunications and internetworking courses, developed by experts who actually helped develop the technologies (GSM, 3G wireless, VoIP, optical networking and DSL). |
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Sun Microsystems
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This library contains all Sun authorized courses. It provides complete coverage of all key Sun applications. |
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E-Business
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The E-Business library includes Internet technology application courses used to carry out, improve, and streamline business processes (E-Commerce, site planning, security, encryption and more). |
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Business
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The Business Fundamentals Premium library delivers an expanded array of training to increase effectiveness of managers and business professionals. |
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The Situational Leadership® library includes quality leadership training courses by the Center for Leadership Studies. |
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This library includes training on the most common organizational change initiatives (Giving Constructive Feedback, Managing Poor Performance, Cultivating Open Communications and more). |
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In a time when effective business writing and communication skills are essential, business writing courses will quickly provide you with the skills to explain business concepts, products, services, or ideas to others. |
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This library includes training to support the Project Management Institute's Project Management Professional® (PMP) and Certified Associate in Project Managament (CAPM®) Certifications, CompTIA's Project+ Certification, and more. |
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IIBA - CBAP Certification
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This library from Inquestra provides business and systems analysis training that maps to the IIBA™ Certified Business Analysis Professional (CBAP™) Certification. |
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The Sales Effectiveness library provides practical guidelines, tools, and best practices needed to be successful throughout the sales cycle. |
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This library provides the strategies and techniques customer service agents need to deliver professional and effective service, maximizing bottom line results |
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Call Centres
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The Developing Call Centers library provides the tools and resources professionals need to strengthen their call center operation, employee satisfaction, and employee retention. |
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Diversity Awareness
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This library provides specific strategies for attracting, retaining, and developing a diverse staff, and fostering an environment that capitalises on the uniqueness of each individual |
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The Lean, Six Sigma & Statistical Process Control library provides critical skills and certification training on business process quality improvement topics. |
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This library covers key finance topics related to Financial Services Organisations: Bank Balance Sheet management, Structured Finance, Market Risk Management, Credit Risk Management, Bank Branch Management, Operational Risk Management, Basel II, Derivatives, Compliance, Corporate Treasury Management, Anti Money Laundering, Financial Markets, Mutual Funds, Insurance, Accounting, Financial Planning, International Trade Services, Commodity Markets, and Trading Operations etc. |
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Financial Statements and Budgets
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This library provides crucial training on financial statements, budgeting, and management of current assets and working capital. |
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Financial Concepts
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Addresses fundamental financial concepts such as time value of money, value at risk, yield curve analysis, volatility, and bond pricing. |
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This library provides training on fundamental treasury management methodologies and techniques, and includes real world case studies. |
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Operational Risk Management
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This course library covers operational risk methodology, risk mitigation, measurement and management techniques, models, legal risks, challenges, systems and software. |
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Code of Conduct
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The Code of Conduct library addresses the need to increase legal awareness and ethical performance in the workplace. |
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This library provides environmental, health and safety training that maps to Occupational Health and Safety compliance regulations, and other regulatory standards. Example topics include: fire safety, chemical safety, asbestos awareness, and basic first aid. |
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This library includes courses built to meet diverse regulatory and educational needs, so that employees and supervisors can properly handle sexual harassment and other forms of workplace harassment, in compliance with state and federal requirements. |
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Privacy and Security Awareness
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Critical skills for handling sensitive physical, personal, and/or electronic information to protect your workplace from intrusion and prevent the mishandling of company and customer personally identifiable information (PII). |
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